FAQ
Q: How do I initiate a return?
A: There are multiple ways to return an item.
- The first way is to click account in the top right corner and select the order you would like to return. Follow the prompts to initiate the return for the items you wish to send back.
- The second way to initiate a return is to reach out to customer service through the contact us form.
See more about our refund policy here.
Q: How quickly does my order ship?
A: Typically orders ship out the same day or next day. You will receive an automated tracking email once your order has shipped.
Q: Can I order from outside of the United States?
A: Yes, we ship to many countries outside the US. We ship to Europe and Asia, If you are in a country we do not currently ship to please reach out to customer serice and we will accommodate where possible.
Q: How do I know which size will fit me?
A: We have a built-in industry leading tool called WAIR. You will see it on each clothing item. Click into the tool and follow the prompts. You only need to do this once and it will adjust your size recommendations based on the piece of apparel you are looking at.